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COPYRIGHT
The copyright and intellectual property of the photography,
illustrations and website content belongs to iDove Design.
The images, invitations, stationery and any other documents
cannot be used for any other purpose without prior permission
from iDove Design. All our designs and stationery are exclusively
designed by us, hence a small copyright credit is printed
on all stationery items.
SUPPLIED INFORMATION &
IMAGES
Any images, photographs & information supplied to iDove
Design must not be copywritten by any individual, company
or any other person claiming an interest. Hence you must
have the rights to anything you provide us. iDove Design
and its agents are not liable for any damages and expenses
as a result of using copywritten images, photographs &
information supplied by you.
PRINTING
All stationery items are designed and printed at the highest
quality to ensure the best result. Stationery items are
printed digitally hence subtle colour variations can sometimes
occur between each item, this is not a fault of the design.
Colours on printed items may look slightly different from
computer monitor colours as screen resolutions differ from
each other. We try to match the colours on screen as close
as possible to the end product. Paper texture variance may
also affect the printed end result. The proof is designed
to check the content. Proof colours may vary slightly from
the finished product. If you wish to view the quality of
the stationery items you can purchase a sample pack before
ordering. Subtle colour variations may occur between samples
and orders.
PROOFS
Proofs will be emailed for your approval before printing.
You are allowed to make changes to your proofs twice. Further
changes will incur a €17 fee each change there after. Once
you have made sure that your stationery details are correct,
you need to send an email with your approval. It is the
customers responsibility to double check the spelling of
places, names and other vital information on the stationery.
If a mistake is found after approval, the customer is responsible
for extra printing costs.
PAYMENT
Full payment must be made after the customer has proofed
their order prior to printing. No refunds will be given
after payment has been received for an order. Payment is
seen as an agreement for the completion of an order. Invoices
need to be paid within 14 days of issue or the order is
cancelled and the cancellation fee will apply.
CANCELLATIONS
Cancelling orders after proofs have been designed and emailed,
will incur a €35 design setup fee. This is to cover the
time being spent designing proofs.
DELIVERY
We make sure that the package being sent out to you is properly
packed and clearly marked with your delivery details. Sample
Packs are sent via Cyprus Post or Regular Air Mail. Orders
are sent via Cyprus Post or Registered EMS Air Mail. We
are not liable for any damage or loss caused by third parties.
We are extremely prompt. Once proofs are confirmed &
payment is received your order will be completed and sent
out to you asap. Current time frames: Please allow approx
7 working days to receive your order from the date proofs
are confirmed & payment is received. All stationery
is printed and dispatched from our Cyprus/European office.
PRIVACY
Any information supplied by our customers will only be used
in the production of their requested stationery. Customer
information remains private and confidential and under no
circumstances will this information be disclosed to any
third parties.
NO
MINIMUM ORDERS
There is no minimum order of any item, however if your order
total is under €65 a €17 setup fee will apply. The fee is
to cover minimum design and operating costs.
SAMPLE
PACKS
Sample packs are sent out via Cyprus Post or Regular Air
Mail. Please allow approx 5 working days to receive your
sample pack from the date payment is received.